These terms and conditions are designed to protect both you as the customer and us as the supplier.
Delivery Schedule
Most of the items are made to order for you!!
Consequently the items will normally be dispatched in up to 8-10 weeks from the receipt of your order, unless it is in stock, then 10 days following the receipt of your order. If any item is out of stock or temporarily unavailable we will contact you by e-mail with details of the estimated delivery time. You will of course be at liberty to cancel your order at that time, if you desire.
Shipping and Handling
Within the U.S.A, all orders over $150.00 are shipped FREE OF CHARGE. Orders under this amount will be charged a standard rate of Shipping through UPS or Fed Ex. This service guarantees next day delivery with the exception of Saturday and Sunday.
For delivery outside the USA, delivery will be via Fed Ex or UPS. You will be advised of the charge when we receive your order. You will be responsible for the payment of all import and other local taxes applicable in respect of any item(s), which you purchase from Om Spirations Handicrafts.
Returns :
You have the right to return goods if you are not entirely satisfied, provided:
The goods are returned within 30 working days of receipt. The goods reach us in perfect condition in the original packaging. You are responsible for ensuring that the means of delivery is satisfactory, that the items are insured against loss or damage and that proof of receipt is provided
In exceptional circumstances, if we are not able to fulfill an order we have accepted, your credit card will be re-credited with the original price and we will notify you by email. In no circumstances will we be liable to you for any additional amounts. Should your order be refused or delayed in any manner, we will make every reasonable effort to contact you and to inform you of the delay/refusal.
Om Spirations.com reserves the right to modify any price without warning and to adopt any pricing structure considered appropriate for various commercial considerations. All items are Handcrafted
Customers are legally entitled to cancel an order within 7 working days of receipt of the product and to return it for a full refund. However, our Complete Satisfaction Promise extends your ability to return an unsatisfactory online purchase for up to 30 days.
Disclaimer :
Om Spirations works to keep the site up to date but cannot guarantee that this site and its contents are completely free of technical errors. By using this site, you acknowledge that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with this site. We are also not liable for any damages associated with use of this site however caused, incorrect prices or information. If you are not satisfied with the site, then please email us with your comments. However, your only legal recourse is to stop using the site. Since all the Items are all handcrafted they may vary slightly from the images displayed on the website.
Wholesale Enquiries :
Please contact us via e-mail or telephone. Please note that proof of being a retailer is required. We would need an outlining your requirements and we will then contact you shortly with details on how you can purchase items on a wholesale basis.
We will provide you with our Wholesale Service Price List. We require a minimum of 50 quantity per style, but simply request that the order be no less than $200. |
